Last Updated: [17/04/2026]

Privacy Policy

Your data, handled with care and transparency

Our Commitment

We respect your privacy. Avoid sharing sensitive personal or medical information.

1. Introduction

Welcome to Vylex AI (https://www.vylex.ai).

This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

Vylex AI is an experimental AI-based research prototype designed for conversational emotional support and not a medical or therapeutic service.

2. Information We Collect

We may collect the following types of information:

a. Information You Provide

  • Messages you send to Vylex AI
  • Feedback or inputs you provide
  • Account details (if login is implemented)

Important: Do NOT share sensitive personal data such as:

medical recordsfinancial informationidentity documents

b. Automatically Collected Data

  • Device type and browser
  • IP address
  • Usage patterns (interaction logs, session duration)

c. AI Interaction Data

Your conversations may be:

  • processed by AI systems
  • used to improve model performance
  • analyzed in anonymized or aggregated form

3. How We Use Your Information

We use your data to:

  • Provide and improve Vylex AI services
  • Enhance AI response quality
  • Monitor system performance
  • Ensure safety and prevent misuse

We do NOT use your data for medical diagnosis or profiling.

4. Data Storage & Security

We take reasonable steps to protect your data:

  • Secure servers and encryption practices
  • Restricted access controls
  • Monitoring for unauthorized access

However, no system is 100% secure.

5. Data Sharing

✓ We do NOT sell your personal data.

We may share data only:

  • With trusted service providers (hosting, analytics)
  • If required by law or legal authorities

All partners are expected to maintain confidentiality.

6. Data Retention

We retain data only as long as necessary for:

  • improving the platform
  • ensuring system performance
  • complying with legal obligations

You may request deletion (see Section 9).

7. Your Rights

Depending on your location (India, EU, etc.), you may have the right to:

Access your data
Request correction
Request deletion
Withdraw consent
📧To exercise rights, contact us at: [your email here]

8. Cookies & Tracking

We may use cookies to:

  • improve user experience
  • analyze usage patterns

You can disable cookies via browser settings.

9. Data Deletion Requests

You can request deletion of your data by contacting us.

We will process requests within a reasonable timeframe, subject to legal requirements.

10. Children’s Privacy

Vylex AI is not intended for users under 18 years of age.

We do not knowingly collect data from minors.

11. AI-Specific Disclaimer

IMPORTANT
  • Conversations are processed by AI systems
  • Responses may be inaccurate or inappropriate
  • Do not rely on this platform for medical or mental health decisions

12. Changes to This Policy

We may update this Privacy Policy periodically.

Continued use of the platform means you accept the updated policy.